Privacy Policy

TurboSub (turbosub.agency) provides professional video subtitle transcription, translation, and hardsub services for creators, educators, and businesses.

Contact: support@turbosub.agency

We only collect information you choose to share with us, such as when you request a quote, submit an order, or contact us. This may include:

We use your information to respond to inquiries, prepare quotes, deliver subtitle services, and support your orders. We do not sell your personal data to third parties.

Your videos and source files are treated as confidential project material. We use them only to perform the services you request. Unless you ask us to keep files for an ongoing series, we delete project files after delivery and payment are complete.

We use Google Tag Manager to understand how visitors use our website (for example, which pages are viewed). This helps us improve the site. You can control cookies through your browser settings.

We use trusted providers to run the site and optional account features, including:

You can contact us at any time to ask what data we hold about you or to request deletion of your contact details. For active orders, we may need to keep certain records until the project is finished.

We may update this page occasionally. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.